Thank you for contacting Discovery Education Support regarding login issues. As a first step, please try to clear your browser cookies and cache just to ensure that you’re not saving old data. Click the link below based on the browser you are using.
Then, please try to log in again. If this doesn’t help, please open a different browser to try and log in. If this works, you may need to update the other browser that you were using. If the issue persists, please call us at 1-800-323-9084, option 1 or e-mail firstname.lastname@example.org and we’re ready to assist you.