Thank you for contacting Discovery Education Support regarding login issues. As a first step, please try to clear your browser cookies and cache just to ensure that you’re not saving old data. Click the link below based on the browser you are using.
Clearing Cookies and Cache in Microsoft Edge
Clearing Cookies and Cache in Internet Explorer
Clearing Cookies and Cache in Google Chrome
Clearing Cookies and Cache in Firefox
Clearing Cookies and Cache in Safari
Clearing Cookies and Cache on an iPad
Then, please try to log in again. If this doesn’t help, please open a different browser to try and log in. If this works, you may need to update the other browser that you were using. If the issue persists, please call us at 1-800-323-9084, option 1 or e-mail education_info@discoveryed.com and we’re ready to assist you.