Do you need additional support or have feedback you’d like to share? We want to hear it! There are multiple ways you can get connected with Discovery Education.
Live Support
If you would like to get connected directly with a member of our support team for immediate assistance, choose one of the following options:
Live Support Hours
- Monday – Thursday 8am – 7pm Eastern Time
- Friday 8am – 6:30pm Eastern Time
Live Chat
If you are already logged in, you can chat directly with a member of our support team online. Click on the orange ‘Help’ badge in the bottom right corner of the screen. Once prompted, select the ‘Get in touch’ option. If a support team member is available, you will be able to follow the prompts to get connected on Chat. If a support team is unavailable, you can leave a message offline or contact us via any of the other options below in this article.
Phone
If you would like to speak to one of our support team members over the phone, call us directly at 1-800-323-9084 (prompt 1).
Contact Form
If you have product feedback, sales or renewal inquiries, customer support needs, or other general questions, please submit a contact form. For any specific product feature requests or suggestions to improve the Discovery Education learning platform, use the same contact form and select ‘Product Feature Request’ in the ‘Topic’ field dropdown.